With the rise of the Internet Businesses, ancient business models are tested to its limit, and often proved itself to be flawed or inefficient. A decade ago, your customers or clients might be willing to call you back if their call goes unanswered, or if all they get is an engaged tone. Today, if your customers demand more and if they can’t get you, chances are high that they will take their business elsewhere, especially if your competitor is already using a 1300 number and hence easily reachable at all time and place.
Answering your customers when they need to be heard
With a 1300 number from telecube, you can be sure that your customers are answered when they need to get in touch with you. Our 1300 number gives you the flexibility to route your 1300 number to a single answer point which will automatically ‘overflow’ to a list of answer point if the primary one is busy or unattended.
Some of our customers dedicate a special 1300 number to high value clients so that a call from those clients will be able to reach their account manager 24×7.
Time and location based routing
If 24×7 is not needed for your business model, you can also utilize our 1300 number to extend the operating hours of your business by taking advantage of our free time and location based routing. You can do this by routing incoming calls from a specified timeframe to your branch offices in a different time zone i.e. calls from 8am-5pm to your Melbourne office while calls from 5pm-7pm will be routed to your Perth office.
1 Easy to remember number nationwide
With our 1300 numbers, you will get an easy to remember, single number, nationwide. What this means for your business is that your customers are more likely remain with you as they move around the country. All smart businesses know that the cost of acquiring a new customer is much higher than the cost of retaining a good customer.
Your 1300 number can also be selected so that it can be meaningful when read such as 1300 749 927, which can also be written as 1300-PIZZAS. Good numbers like these are still very much available at this point in time but they will eventually run out, so grab your 1300 number from us today.
