Communicate Outside The Box

Great Features & Inclusions

No Contracts

You're not locked into a contract, free to cancel at any time.

Always On, Super Fast

High speed and always on when you need to access the internet.

No Excess Data Charges

No bill shock, exceed your data and you're shaped for the rest of the month.

Free Plan Changes

Upgrade or downgrade your plan speed or data allowance for free.

Generous Allowances

Lots of data allowances to choose from, there's bound to be one to suit you.

First Class Support

Our support centre is based in Australia and we're ready if you need us.





















Addon Data Packs

10GB 25GB 50GB 100GB
$5 $10 $20 $30

NBN - Critical Information

This is a critical information summary for NBN services.

Information about the service

Service Description The internet service is delivered on NBN infrastructure provided by the carriers we resell through.
Minimum term Month to month contract
Offer Inclusions
  • Data allowance according to selected plan.
  • Shaped to 256/256 Kbps when exceeded monthly allowance
  • Dynamic IP address included on all plans.
  • Data bundles can be purchased on request.
  • Online data usage reporting
Offer Exclusions
  • No modem is included with any broadband plans.
Important conditions This is a prepaid service and you are required to ensure there is credit in your account to cover the monthly cost of the broadband service in advance.
However, this does not mean that if you do not top up your account that it will automatically be cancelled. You will continue to be billed for the Service until you contact us to cancel the service.
Important limitations

Service availability is reliant on our carriers having infrastructure available to service your location.

Important restrictions  
Important qualifications
  • All times are AEST
  • PEAK hours 7AM to midnight
  • OFFPEAK hours midnight to 7AM
  • Only download data is included in the data usage.
Important Recommendations  

Information about the pricing

Setup Fees Refer to selected plan
Minimum monthly charge One months cost depending on the plan you select.
Maximum monthly charge NA
Early termination charge No early termination charge.
Speed change charge $0
New Development Fee There may be a new development charge in some locations, please ask if it will apply to you when ordering.

Other Information

Access your data usage You can access your data usage by going to My Account
Customer service contact During business hours 9AM to 5PM weekdays call 13 28 23 or +61 3 9097 7770 or email any time.
TIO contact details

We will work hard to rectify any problem you might have with us or our service, if however you have exhausted all avenues for resolving your complaint and aren't satisfied with the suggested remedies, you can contact the Telecommunications Industry Ombudsman (TIO) by phone on 1800 062 058

For full contact details, visit:

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